Resumen

GAUTHEROT HERNANDEZ, Emilia Melani  y  FERRIN DELGADO, Estrella Gloria. Knowledge management and organizational innovation at the Universidad Laica Eloy Alfaro de Manabí - Sucre Extension. Revista San Gregorio [online]. 2025, vol.1, n.62, pp.49-57. ISSN 2528-7907.  https://doi.org/10.36097/rsan.v1i62.3569.

Abstract In the Ecuadorian context, higher education institutions face the challenge of adapting to dynamic environments that demand more efficient knowledge management in order to meet external demands and enhance educational quality. The objective of this research was to characterize the knowledge management processes and organizational innovation practices at the Universidad Laica Eloy Alfaro (ULEAM - Sucre Extension) during the 2023 period. The study employed a mixed-methods, descriptive approach, applying surveys to commission members and conducting interviews with department heads and institutional leaders. The results revealed emerging knowledge management practices and ongoing efforts in the use of technology, although limitations persist in systematic knowledge transfer, innovation incentives, and organizational culture. Strengths were identified in interdepartmental collaboration and institutional commitment. It is concluded that ULEAM - Sucre Extension has strong potential to consolidate itself as an innovative educational organization, provided it strengthens its training, technological, and communication strategies.

Palabras clave : Knowledge; research and development; university education; adaptation to change.

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