<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2631-2786</journal-id>
<journal-title><![CDATA[Revista Científica UISRAEL]]></journal-title>
<abbrev-journal-title><![CDATA[RCUISRAEL]]></abbrev-journal-title>
<issn>2631-2786</issn>
<publisher>
<publisher-name><![CDATA[Universidad Tecnológica Israel ]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2631-27862021000400011</article-id>
<article-id pub-id-type="doi">10.35290/rcui.v8n1e.2021.479</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Satisfacción de los servicios académicos en la educación superior]]></article-title>
<article-title xml:lang="en"><![CDATA[Satisfaction with academic services in higher education]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Núñez Michuy]]></surname>
<given-names><![CDATA[Carlos Manuel]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Noboa Torres]]></surname>
<given-names><![CDATA[María Lorena]]></given-names>
</name>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Agualongo Chela]]></surname>
<given-names><![CDATA[Luis Marcial]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Veloz Segura]]></surname>
<given-names><![CDATA[Verónica Teresa]]></given-names>
</name>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad Estatal de Bolívar  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Ecuador</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidad Estatal de Bolívar, Ecuador  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Ecuador</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Universidad Estatal de Bolívar  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Ecuador</country>
</aff>
<aff id="Af4">
<institution><![CDATA[,Universidad Estatal de Bolívar  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Ecuador</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2021</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2021</year>
</pub-date>
<volume>8</volume>
<fpage>11</fpage>
<lpage>21</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.senescyt.gob.ec/scielo.php?script=sci_arttext&amp;pid=S2631-27862021000400011&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.senescyt.gob.ec/scielo.php?script=sci_abstract&amp;pid=S2631-27862021000400011&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.senescyt.gob.ec/scielo.php?script=sci_pdf&amp;pid=S2631-27862021000400011&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen  La investigación tiene como objetivo conocer la satisfacción de los estudiantes universitarios en base al contenido del estudio y las condiciones académicas. La metodología de la presente investigación fue de enfoque mixto con un tipo de investigación descriptivo de carácter no experimental. La población de este estudio fueron estudiantes activos de la universidad y bajo un muestreo no probabilístico se seleccionó como muestra de estudio a 60 alumnos pertenecientes al sexto semestre de la carrera de educación básica de la Universidad Estatal de Bolívar. Se aplicó un cuestionario direccionado a evaluar la importancia y satisfacción de los servicios universitarios desde la perspectiva estudiantil de Zambrano et al. (2019). Los resultados principales evidencian que el grado de satisfacción de los estudiantes en el 100% fue alto. Se concluye que la población evaluada se encuentra satisfecha con la educación superior, además, el ambiente educativo, experiencia con los docentes, los recursos y las instalaciones del son aspectos más significativos para los estudiantes.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract The research aims to know the satisfaction of university students based on the content of the study and academic conditions. The methodology of the present investigation was of a mixed approach with a non-experimental descriptive type of investigation. The population of this study were active university students and under a non-probabilistic sampling, 60 students belonging to the sixth semester of the basic education career of the State University of Bolívar were selected as a study sample. A questionnaire was applied aimed at evaluating the importance and satisfaction of university services from the student perspective of Zambrano et al. (2019). The main results show that the degree of satisfaction of the students in 100% was high. It is concluded that the evaluated population is satisfied with higher education, in addition, the educational environment, experience with teachers, resources and facilities are more significant aspects for students.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Palabras clave]]></kwd>
<kwd lng="en"><![CDATA[Higher Education]]></kwd>
<kwd lng="en"><![CDATA[University Students]]></kwd>
<kwd lng="en"><![CDATA[Satisfaction]]></kwd>
<kwd lng="en"><![CDATA[University Services]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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