2631-2786 2631-2786 S2631-27862022000300047 10.35290/rcui.v9n3.2022.621 Ecuador Ecuador 00 12 2022 00 12 2022 9 3 47 72

Association of Business Process Management Professionals International 2019 Cuarta 2019 5 6 6 27-32 2019 21 37 37 204 2018 16 0 0 2011 Club-BPM 2012 2018 13 2 2 198-218 2018 Second 2017 2020 28 1 1 41-55 2014 5 2004 53 3 3 321-43 2017 4 2014 3 2014 3 1 1 47-50 2014 2006 3 1 1 2018 2018 2021 126 Universidad Estatal de Milagro 2019 2007 305-43 2019 25 6 6 1291-316