Abstract

RIVERO ALBARRAN, Dulce; GUERRA TORREALBA, Laura Rosa  and  LUIS FERNANDO. Security and native components in a hybrid application. RCUISRAEL [online]. 2023, vol.10, n.1, pp.131-150.  Epub Apr 10, 2023. ISSN 2631-2786.  https://doi.org/10.35290/rcui.v10n1.2023.748.

The use of smart devices is increasing every day, and the development of mobile applications is increasingly in demand. Companies aware of this reality adapted their digital applications to incorporate these technologies. This work presents a hybrid application that integrates the mobile application to a set of functionalities of a previously built CRM module. The mobile application also contains a two-factor security component, which combines biometric authentication and knowledge authentication. In addition, the mobile application includes messaging and communication features with users, making use of the smartphone ecosystem. For project management, was used an agile method. A mobile application obtained in the operation phase is already in the Google Play Store. To validate the usability of the system a user survey was carried out. 71% consider the mobile application easy to use, and 78% use this to communicate with their clients.

Keywords : IT and development; mobile communication; data protection; internet; authentication..

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