Resumen

ESPINOZA MINA, Marcos Antonio  y  GALLEGOS BARZOLA, Doris. Soft Skills in Education and Business: Systematic Mapping. RCUISRAEL [online]. 2020, vol.7, n.2, pp.39-56. ISSN 2631-2786.  https://doi.org/10.35290/rcui.v7n2.2020.245.

Good attitude, critical thinking, communication skills, time management, among others, are part of soft skills, which refer to not only cognitive aspects of the human being; they are skills that allow him to interact with his peers, within the work environment and to develop in society. The objective of this study is to provide a review of the aspects of soft skills, much needed today, both educational and business. A systematic mapping was carried out where studies were extracted that allowed us to know about the concepts given, if these skills are being implemented in current education and those most required for labor insertion. This essay shows that, although systems, actions and ways are being implemented to adequately include the development and empowerment of soft skills, since companies are looking for dynamic people, with adaptability, empowerment and the ability to react favorably to adversities. ; There is still no evidence of its measurement and it cannot be determined whether they will be adequate and unique for the coming years.

Palabras clave : education; professional competence; work environment; skills; business..

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