Abstract

LAVERDE GUZMAN, María Yolanda; ALMANZA JUNCO, Carlos Alberto; GOMEZ RODRIGUEZ, Dustin Tahisin  and  SERRANO JUNCO, Claudia Liliana. Relational capital as a differential and valuable resource for companies. Podium [online]. 2020, n.37, pp.57-70. ISSN 2588-0969.  https://doi.org/10.31095/podium.2020.37.5.

This article aims to analyze the possible dynamics between relational capital and the value network of SMEs. The methodology is quantitative and cross-sectional, which began with an extensive literature review on the variables of relational capital based on allies, suppliers, customers, value networks, trust, reputation, as well as the elements that enhance or they hold back their developments. It is concluded that there is a relationship between relational capital and the value network, therefore, relational capital is valued as a differential and valuable resource for those companies that promote it, which is consistent when associated with the theory of resources and capabilities, in the sense that intangible resources, as well as the capabilities of the company (in this specific case, relational capital) enhance the generation and obtaining of superior results.

Keywords : Relational capital; value networks; knowledge management; SMEs; suppliers; innovation.

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