SciELO - Scientific Electronic Library Online

vol.4 número2Programa piloto animado infantil sobre causas y consecuencias del cambio climático.Tecnología, medios contemporáneos y transversalidad en la construcción de la serie Gradiva de Victor Burgin. índice de autoresíndice de materiabúsqueda de artículos
Home Pagelista alfabética de revistas  

Servicios Personalizados




Links relacionados

  • No hay articulos similaresSimilares en SciELO


Ñawi: arte diseño comunicación

versión On-line ISSN 2588-0934versión impresa ISSN 2528-7966


NERIA-PINA, Elizabeth  y  MEDINA BARRERA, Ma. Guadalupe. Satisfaction of elderly in the use of ICT. Ñawi [online]. 2020, vol.4, n.2, pp.85-97. ISSN 2588-0934.

Currently, tools based in the Information and Communication Technologies (ICT) represent an opportunity to execute activities. In the case of the elderly, the ease of access and use are a priority. This quantitative research, that has an explanatory scope with a cross sectional design, address the impact of accessibility and usability attributes in the older people´s satisfaction using a website, with the objective of identifying areas of improvement in its design. Such attributes were evaluated through nine criteria by applying questionnaires; and, for the analysis, it was used the statistical technique of multiple regression. As a result, one criteria of each attribute significantly impacts on the user satisfaction, revealing that all must be attended. The findings of this studio are useful to strength the website design, allowing the organization to provide an enhance service through technology.

Palabras clave : Accessibility; usability; website; information and communication Technologies; elderly people.

        · resumen en Español     · texto en Español     · Español ( pdf )