Abstract

SARMENTERO BON, Ileana; RODRIGUEZ SANCHEZ, Yadamy; BRAVO MACIAS, Columba Consuelo  and  ARENCIBIA FRANQUIZ, Geidy. Proposal for evaluation of the system of information in companies organizations. Revista San Gregorio [online]. 2022, vol.1, n.50, pp.100-115. ISSN 2528-7907.  https://doi.org/10.36097/rsan.v0i50.2007.

With the use of information systems and information technologies, the operations of organizations has been transformed, contributing to improvements in decision-making and obtaining competitive advantages in many organizations. Companies are engaged in an extraordinary task, the improvement of their business system, which has reaffirmed the need of having a business information system that supports their management. The main objective of this work is to propose a methodology for the evaluation of the business information system to improve it's effectiveness. Techniques were used such as: interviews, documentation review, group work techniques, decision-making tree, questionnaires, among others. It was possible to determine in this effort seven essential qualities; updated, complete, clear, relevant, timely, safe and economical, which were evaluated with a tendency to the effectiveness of the information system. Using group work's techniques and the cause-effect diagram, the causes were specified and a set of actions to be undertaken by the organization could be developed.

Keywords : Evaluation; efficiency and effectiveness indicators; information system.

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