Resumo

AMAYA SANDOVAL, Blanca Lizeth; NORONA SALCEDO, Darwin Raúl  e  VEGA FALCON, Vladimir. Psychosocial factors related to burnout syndrome in assisting physicians of the Hospital IESS Latacunga. Revista San Gregorio [online]. 2021, vol.1, n.46, pp.47-61. ISSN 2528-7907.  https://doi.org/10.36097/rsan.v1i46.1700.

Medical personnel are exposed to psychosocial risk factors that increase with the COVID-19 pandemic. The aim of the study was to identify the relationship between psychosocial factors and Burnout syndrome in medical assistants at the IESS Latacunga hospital, Ecuador, during the SARS-CoV-2 pandemic. This was a cross-sectional, prospective, observational and analytical study at the relational level, studying 40 medical assistants who attended patients with COVID-19. The Maslach Burnout Inventory (MBI) questionnaire and the Psychosocial Factors in Academic Work FPSIS questionnaire were applied. Burnout was found in 82.5% of the doctors, associated with emotional exhaustion and depersonalisation. There was evidence of exposure to psychosocial risk factors in the medium to high range in 96.42%, associated with burnout in workload, work demands and social interaction. It was found that physicians with burnout were exposed to long working hours, hospital confinement, and patient care demands. It is concluded that during the COVID-19 pandemic, almost all the doctors at the IESS Latacunga hospital were affected by Burnout syndrome, being more frequent in doctors in critical areas.

Palavras-chave : COVID-19; psychosocial factors; Maslach Burnout Inventory; medical assistants; Burnout syndrome..

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