Abstract

ESPINAL, Edwin Arango; OSORIO ANDRADE, Carlos Fernando  and  RODRIGUEZ, Hector Augusto. Public management and social support on Facebook in pandemic scenarios. Revista Economía y Política [online]. 2023, n.38, pp.173-192.  Epub July 30, 2023. ISSN 2477-9075.  https://doi.org/10.25097/rep.n38.2023.08.

The participation of social media users in the political control of the public management of the President of Colombia due to regulatory decisions related to the arrival of COVID-19 has generated different emotional reactions. This research analyzes the citizens' feelings on Facebook regarding the management of the president of Colombia during pandemic times. 12.474 comments are extracted from the Colombia Presidency's official fan page, through data mining. Then a Machine Learning model is applied to classify the underlying sentiments in the data set. The results suggest that the Colombians' emotions towards the president of the Republic change significantly before the decrees and/or established public decisions.

Keywords : Sentiment analysis; political control; public management; social support; social networks.

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