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RETOS. Revista de Ciencias de la Administración y Economía

On-line version ISSN 1390-8618Print version ISSN 1390-6291


CASTANEDA-SANTILLAN, Laura Lucía  and  SANCHEZ-MACIAS, Armando. Job satisfaction and burnout in education workers. Retos [online]. 2022, vol.12, n.24, pp.230-246. ISSN 1390-8618.

Job Satisfaction (JS) is an emotional state that affects the competitiveness and productivity of organizations, which can be affected by multiple factors, including the response to stress called Burnout Syndrome (BS). The objective of this work is to measure and describe the level of JS, the prevalence of BS and their relationship. It is a quantitative, correlational, transversal, and non-experimental research. Questionnaires and tests with quantitative scales were used, as well as descriptive and inferential statistical analysis for their interpretation. The sample consisted of 61 higher education teachers from a public university in San Luis Potosí (Mexico). The JS factor test, the Maslach Burnout Inventory and a sociodemographic questionnaire were applied. It was found that the JS of teachers is at a medium level, that the levels of propensity to BS are between mild and moderate. Gender, job title and a second job affect the level of JS. No statistically significant relationship was found between propensity for BS and JS. It is inferred that the organizational context, gender and a second job affect stress and, in turn, promote BS. It is essential to value and improve the conditions of education workers to promote healthy work environments, which not only affects them but also students.

Keywords : work; satisfaction; burnout; teachers; administration; belonging; wellness; organization.

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