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RETOS. Revista de Ciencias de la Administración y Economía

On-line version ISSN 1390-8618Print version ISSN 1390-6291


SALVADOR-MORENO, Janeth Elizabeth; TORRENS-PEREZ, María Elena; VEGA-FALCON, Vladimir  and  NORONA-SALCEDO, Darwin Raúl. Design and validation of an instrument for the insertion of emotional salary in the face of COVID-19. Retos [online]. 2021, vol.11, n.21, pp.41-52. ISSN 1390-8618.

The labor sector has responsibly faced the effects of the coronavirus (COVID-19) and the adversities that this epidemic causes, however, this human group is not exempt from risks and psychological effects due to the seriousness of the situation in the workplace, which you can resettle into the family. His performance is consistent with reality, although he needs different emotional conditions that allow him to continue in his performance. The research had as objectives: to design an instrument to measure the emotional salary and validate the instrument created for the insertion of the emotional salary before COVID-19. The methodology used was non-experimental, descriptive, and transversal, and as a variable of study interest: the Emotional Salary. An instrument was designed and validated to measure emotional salary, with a Cronbach’s alpha of 0.925, which was applied to a sample of 207 workers. Respondents expressed a favorable predisposition to the instrument and their perception of emotional salary is considered high. As conclusions, the reaffirmation of the insertion of the emotional salary is obtained, with strategies of attention to human resources in a personalized way, with respect to their emotions in the workplace in the face of COVID-19.

Keywords : Satisfiers; workload; compensation; worker motivation; emotional salary; work environment; remuneration; instrument validation.

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