Resumo

GUINEZ-CABRERA, Nataly; MANSILLA-OBANDO, Katherine  e  JELDES-DELGADO, Fabiola. Advertising transparency in the social media influencers. Retos [online]. 2020, vol.10, n.20, pp.265-281. ISSN 1390-8618.  https://doi.org/10.17163/ret.n20.2020.05.

Social media has contributed to a new marketing strategy where brands forge alliances with social media influencers to generate advertising content. This strategy is known as influencer marketing, finding itself growing and gaining substantial interest in the literature. However, the current understanding of the perception of social media influencers regarding the transparency of the content they advertise is still limited, where practically all studies focus on the perception of the follower and in developed countries where there is more regulation regarding advertising transparency. To address this issue, this research used the source credibility theory and the institutional theory with the aim of exploring the perceptions of social media influencers regarding the transparency of the content they advertise. Based on a qualitative study that incorporated semi-structured interviews with eight social media influencers from Chile. The results of this study show that social media influencers consider reliability, experience, online self-presentation and the normative aspects relevant in their credibility of advertising transparency. These findings contribute to the influencer marketing literature and have important practical implications for the broad and growing field of advertising, such as marketing professionals, brands and regulators responsible for protecting the consumer.

Palavras-chave : Self-presentation; trust; credibility; experience; influencer; advertising; follower; transparency.

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