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RETOS. Revista de Ciencias de la Administración y Economía

versión On-line ISSN 1390-8618versión impresa ISSN 1390-6291


LORANCA VALLE, Cristina; CUESTA VALINO, Pedro  y  NUNEZ-BARRIOPEDRO, Estela. Quality Management as a key strategy for happiness in federation-based sport. Retos [online]. 2019, vol.9, n.18, pp.203-218. ISSN 1390-8618.

The relationship between sport and happiness has been proven on many occasions. On this way, physical sport gives sportspeople positive feelings which are all related to the term happiness. So, based on the fact that taking part in sports increases happiness, the main objective of this study is therefore to determine which variables have the greatest influence on sportspeople's happiness, focusing specifically on federation members. One of the new developments in this study is that the results may help members of the Governing Boards of these federations to take better decisions and contribute more to the happiness of sportspeople who are federation members. The principal variables mentioned in the literature as having a positive influence on happiness are perceived quality and satisfaction. We have also found studies that confirm the influence of both trust and social relationships on happiness. The empirical research has used primary data from a survey of 601 members of the Spanish regional federations, specifically in the sport modality of karate. Our results confirm all the hypotheses advances in this study. Thus, as indicated by the literature reviewed, the four variables studied (perceived quality and satisfaction, trust and social relationships) all exert significant positive influence on levels of happiness.

Palabras clave : Happiness; satisfaction; perceived quality; trust; sport; karate; federations; social relationships.

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