Resumo

PONCE-ESPINOSA, Glenda; ESPINOZA, Diana L.; RIOS-ZARUMA, Julio  e  TAPIA C., Karla Gabriela. Organizational capacities to generate value: analysis of industrial sector. Retos [online]. 2017, vol.7, n.13, pp.271-290. ISSN 1390-8618.  https://doi.org/10.17163/ret.n13.2017.09.

The purpose of this research is determinate the organizational capacities that have been developed by the companies of the industrial sector of the city of Loja, based on the Mckinsey 7s model proposed by Tom Peters and Robert Waterman. The questionnaire was applied as an instrument for the collection of data to the population of the study that are the companies that belong to the Cámara de Industrias de Loja; the results obtained were compared with the variability in profitability and the income tax caused in the period 2013-2014. The study allowed to determine that companies presented positive variability during the mentioned period applied a style of autocratic leadership, downward flow of information, defined organizational structure as well as mission and vision, the most common type of innovation was in products and did not apply instruments that allow Determine the working environment. On the other hand, companies that did not present positive variability were characterized by a style of liberal and democratic leadership, multidirectional information flow, reactive innovation and to determine the work climate used surveys.

Palavras-chave : Capacidades organizacionales; Mckinsey; estilo de liderazgo; estrategia; estructura; flujo de información; Organizational capacities; 7s Mckinsey; leadership style; strategy; structure information flow.

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